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Payments:
Cornolina.com conducts business online via Paypal. You are able to pay with any major credit card, debit card and even electronic checks, as well as with your Paypal balance. You do not need to set up a Paypal account to issue payment through Paypal. We utilize this service exclusively to help keep operating costs to a minimum, the savings from doing so are passed on to our customers in lower prices for products. All invoices must be paid before your order can be processed in our shop.
Shipping/Turnaround Times:
Cornolina.com ships exclusively with the United States Postal Service. Standard shipping is done via Priority Mail, which in most cases, results in your products being delivered in as little as 2 – 3 buisness days. When a customer requests expedited shipping, we can utilize the USPS EXPRESS MAIL service for the actual cost of shipping. We no longer offer UPS or FedEX overnight shipping. We do this to again, save money on time, labor and costs.
We now ship on Tuesdays and Fridays only. If you have an expedited request and need your product shipped on days other than our standard, please contact us directly with your request. Expedited orders incur a $15 rush fee.
Typical turnaround times for orders is 48 -72 hours (business days), and we will give you an estimate on time when you are placing your order.
Customer Satisfaction:
We strive to provide the highest quality products at the best price available. We are certain that you will find lower prices from time to time, but we are also certain that the quality you receive will not match ours. We pride ourselves on keeping our customers satisfied. If, for some reason, you are not satisfied with your order when you receive it, contact us immediately and allow us the chance to make it right for you. It is our goal to insure a 100% customer satisfaction rating at ALL times.
All of our policies are in place to insure that our customers each receive the absolute highest level of service and quality we can provide them. If you have any questions about any of our policies or procedures, please feel free to contact us today.
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